DealStrand Refund and Cancellation Policy

This policy is issued by Kerja Group LLC dba DealStrand and forms part of our Terms of Service.

1. Refund policy

Paddle is our Merchant of Record. Refunds for purchases processed by Paddle are governed by Paddle's Refund Policy and Paddle's Buyer Terms.

DealStrand does not impose additional refund eligibility conditions or exclusions. This applies to subscription purchases, renewals and add-ons.

2. Request a refund

Visit Paddle's buyer support and choose “Request refund”, or use the support link in your Paddle receipt. Paddle handles eligibility, applicable deadlines and refund processing under its policy. You can also contact us at privacy@dealstrand.com for help with your purchase.

3. Free trial

DealStrand offers a seven-day free trial with a payment method on file. Cancel before the trial ends to avoid the first charge. Otherwise, billing begins for the plan and monthly or annual billing cycle selected at checkout. Taking a trial does not add any restriction to your rights under Paddle's refund policy.

4. Cancel a subscription

Cancel through the Paddle customer portal linked in your confirmation email, or request cancellation at paddle.net. Cancellation stops future renewals at the end of the current billing period. Refund requests are handled separately under Paddle's policy.

5. Your rights

Nothing in DealStrand's policies limits your mandatory consumer rights or refund rights under Paddle's policies. Any additional customer protections already granted by our Terms remain available. Where our wording conflicts with Paddle's refund requirements, those requirements apply without DealStrand-specific exclusions.

6. Contact

Kerja Group LLC dba DealStrand · 386 South Atlantic, 59, Ormond Beach, Florida 32176, USA · privacy@dealstrand.com