DealStrand Terms of Service

Effective August 29, 2026 · Version 1.2

Effective date: August 29, 2026Version: 1.1

These Terms of Service ("Terms") constitute a legally binding agreement between Kerja Group LLC dba DealStrand, a Florida limited liability company ("DealStrand", "we", "us", or "our"), and the individual or entity that creates an account for, subscribes to, or uses the DealStrand service ("you", "your", or "Customer"). If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.

By creating an account, starting a trial, completing a purchase, or accessing or using the Service, you agree to these Terms. If you do not agree, you may not use the Service.

1. The Service

1.1 Description

DealStrand is a hosted, subscription-based software platform (the "Service") that enables real estate professionals to organize and operate their deal flow, including pipelines, contact and organization records, property and opportunity records, document generation and templates, electronic signature, secure document vaults, lender and contractor rooms, client portals, integrations, and AI-assisted features. The Service is delivered as an isolated workspace on a DealStrand subdomain (for example, yourfirm.dealstrand.com) or, on eligible plans, on a custom domain that you control.

1.2 Editions and Plans

The Service is offered in editions tailored to different professional roles (including an Investment & Development edition and a Brokerage edition) and in subscription plans that differ in features, seats, and usage allowances. Your edition is selected at signup and determines the tools, templates, and workflows available in your workspace. The features included in each plan are described on our pricing page at dealstrand.com/#pricing (the "Pricing Page").

1.3 Software Only; No Professional Services

DealStrand provides software. DealStrand is not a real estate broker or agent, mortgage broker or lender, investment adviser, securities broker-dealer, title or escrow agent, notary, appraiser, accountant, or law firm, and DealStrand does not provide legal, financial, tax, lending, brokerage, valuation, or investment advice. No funds are transmitted, held, or settled through the Service. Nothing in the Service, including document templates, resource guides, scoring or qualification indicators, and AI-generated outputs, constitutes a recommendation to buy, sell, lend, borrow, invest, or enter into any transaction. Every transaction, agreement, referral, loan, bid, or investment that you conduct or facilitate using the Service is solely between you and your counterparties. You are solely responsible for compliance with all licensing, brokerage, lending, securities, anti-money-laundering, fair-housing, consumer-protection, and data-protection laws applicable to your business and to each jurisdiction in which you operate.

1.4 Modifications to the Service

DealStrand continuously develops the Service and may add, modify, or discontinue features. DealStrand will not materially reduce the core functionality of your paid plan during a prepaid subscription term without providing notice and the termination right described in Section 16.

2. Accounts, Users, and Portal Users

2.1 Eligibility and Business Use

The Service is intended for business and professional use. You must be at least eighteen (18) years of age and capable of entering into a binding contract to use the Service.

2.2 Account Information and Security

You must provide accurate, current, and complete registration and billing information, including a valid legal name, and keep it updated. You are responsible for all activity that occurs under your account and for safeguarding your credentials. You must notify DealStrand promptly at privacy@dealstrand.com of any unauthorized use of your account.

2.3 Seats and Team Members

Each plan includes a specified number of user seats. You may invite team members up to your seat limit. You are responsible for your team members' compliance with these Terms.

2.4 Portal Users

The Service allows you to grant portal access to your own clients and counterparties, including buyers, sellers, property owners, investors, lenders, contractors, vendors, referral partners, attorneys, and notaries ("Portal Users"). Portal Users access the Service as your invitees, within your workspace and under your brand. You are responsible for providing Portal Users with any notices required by applicable law, for obtaining any consents required to collect and process their personal data, and for their conduct within your workspace. Portal Users are not customers of DealStrand and have no contractual relationship with DealStrand other than as described in the DealStrand Privacy Notice.

3. Free Trial

3.1 Trial Period

New Customers may start a seven (7) day free trial of the Service. A valid payment method is required to start a trial. You will not be charged during the trial period.

3.2 Automatic Conversion

Unless you cancel before the trial period ends, your subscription will automatically convert to a paid subscription on the plan and billing cycle you selected at signup, and the payment method on file will be charged. You may cancel at any time during the trial from Settings → Billing in your workspace or through the Paddle customer portal, in which case you will not be charged.

3.3 Trial Limitations

Trial workspaces may be subject to usage limitations, such as a cap on AI operations or on outbound actions (for example, sending lender rooms or signature requests). Applicable limitations are displayed within the Service.

3.4 Expired Trials

If a trial ends without conversion, the workspace is suspended. Customer Content is retained for fourteen (14) calendar days following suspension so that you may subscribe and restore the workspace. After that period the workspace and all Customer Content in it are permanently deleted in accordance with Section 5.5.

3.5 One Trial per Customer

DealStrand may decline or terminate trials that are duplicative, abusive, or created to circumvent trial limitations.

4. Subscriptions, Fees, and Payment

4.1 Paddle as Merchant of Record

DealStrand's order process is conducted by our online reseller, Paddle.com Market Limited and its affiliates ("Paddle"). Paddle is the Merchant of Record for all orders. When you purchase a subscription, you enter into a purchase contract with Paddle, which resells the Service to you subject to Paddle's Buyer Terms (available at paddle.com/legal/checkout-buyer-terms) in addition to these Terms. Paddle collects the subscription fee and any applicable sales tax, VAT, or GST, processes your payment, issues invoices and receipts, and handles refunds in accordance with the DealStrand Refund and Cancellation Policy. Payment card details are collected and stored by Paddle and are never received or stored by DealStrand.

4.2 Fees and Pricing

Subscription fees are published on the Pricing Page and are stated in United States dollars unless otherwise indicated. Fees exclude taxes, which Paddle calculates and adds at checkout based on your billing location. DealStrand may change fees for future subscription periods upon at least thirty (30) days' prior notice by email or in-app notification. Fee changes do not affect a prepaid subscription term already in progress.

4.3 Billing Cycles and Automatic Renewal

Subscriptions are billed in advance on a monthly or annual basis, as selected at checkout, and renew automatically at the end of each subscription period for a period of the same length, unless cancelled before the renewal date. Annual subscriptions are billed as a single upfront payment. Renewal reminders are sent as described in the Refund and Cancellation Policy.

4.4 Plan Changes

Upgrades take effect immediately and are prorated for the remainder of the current subscription period. Downgrades take effect at the next renewal date. Reducing seats or downgrading plans may result in loss of access to data or functionality associated with the higher plan.

4.5 Failed Payments

If a renewal payment fails, Paddle will retry the payment. If payment is not received after all retry attempts, DealStrand will notify you and may place your workspace in a past-due state with reduced functionality. If payment is not received within fourteen (14) calendar days after the first failed attempt, DealStrand may suspend the workspace, in which case the retention and deletion schedule in Section 5.5 applies.

4.6 AI Usage and Add-Ons

Each plan includes an AI usage allowance. Additional AI usage packs, add-ons, custom-domain features, and white-label features may be purchased separately or included in higher plans. Alternatively, you may connect your own AI provider API key ("BYOK"), in which case your agreement with that provider governs the associated processing and charges, and DealStrand's AI usage allowance does not apply.

4.7 Taxes

You are responsible for all taxes associated with your purchase other than taxes based on DealStrand's net income. If you provide a valid VAT or other tax identification number at checkout, Paddle may apply reverse-charge or exemption treatment where permitted by law.

5. Customer Content

5.1 Ownership

As between the parties, you retain all right, title, and interest in and to all data, files, documents, and content that you or your Portal Users upload to, create within, or transmit through the Service ("Customer Content"). DealStrand claims no ownership rights in Customer Content.

5.2 License Grant to DealStrand

You grant DealStrand a limited, non-exclusive, non-transferable (except as permitted under Section 22), worldwide, royalty-free license to host, store, reproduce, process, display, and transmit Customer Content solely to the extent necessary to provide, maintain, secure, support, and improve the Service. This license terminates upon the earlier of (a) your deletion of the applicable Customer Content or (b) closure of your account, subject to DealStrand's data retention and backup deletion schedules described in Section 5.5.

5.3 AI Processing

Certain features of the Service, including the Copilot, document triage and analysis, automated form fill, and drafting assistance ("AI Features"), involve the transmission of portions of Customer Content to Anthropic, PBC ("Anthropic") for processing via Anthropic's commercial API. Such processing is governed by Anthropic's commercial API terms, under which Customer Content transmitted for AI processing is not used to train, improve, or develop Anthropic's foundation models. If you connect your own provider key under Section 4.6, processing by that provider is governed by your agreement with the provider.

You acknowledge and agree that:

  • Use of AI Features is optional. You may use the Service without invoking AI Features if you prefer that Customer Content not be processed by Anthropic. AI Features process Customer Content only when you or your users invoke them.
  • AI-generated outputs, including financial calculations, summaries, scores, projections, drafted documents, and deal status updates, are generated by automated systems and may contain errors. Such outputs do not constitute investment advice, financial recommendations, legal advice, valuations, or professional due diligence.
  • You are solely responsible for independently verifying all AI-generated outputs against your source data before making any business, lending, or investment decision, and you will not use AI Features to make automated decisions that produce legal or similarly significant effects on individuals without human review and any legally required notices.

5.4 Data Security

DealStrand implements and maintains administrative, technical, and physical safeguards designed to protect Customer Content against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, an isolated workspace and database for each Customer, encryption of data in transit (TLS 1.2+), encryption of backups at rest, role-based access controls, audit logging of sensitive actions, non-web-accessible storage for identity and financial documents, and regular security review. Additional detail is provided in the Data Processing Addendum.

5.5 Data Export and Deletion

You may export Customer Content at any time during the term of your subscription using the export functionality available within the Service. Exported data will be provided in standard machine-readable formats (CSV, JSON, or PDF, as applicable).

Upon expiration or termination of a paid subscription, you will have a period of thirty (30) calendar days to export Customer Content. Following the expiration of the thirty (30) day export period (or the fourteen (14) day period applicable to expired trials under Section 3.4), DealStrand will permanently delete Customer Content from its production systems. Residual copies in backup systems will be purged in accordance with DealStrand's standard backup retention schedule, which shall not exceed ninety (90) calendar days from the date of deletion from production.

5.6 Security Incident Notification

In the event DealStrand becomes aware of a security incident that results in the unauthorized access to, acquisition of, or disclosure of Customer Content ("Security Incident"), DealStrand will:

  • Notify you without undue delay and in no event later than seventy-two (72) hours after becoming aware of the Security Incident;
  • Provide the following information to the extent reasonably available: (i) the nature and scope of the Security Incident, (ii) the categories and approximate volume of data affected, (iii) the likely consequences of the Security Incident, and (iv) the measures taken or proposed to address the Security Incident and mitigate its effects;
  • Cooperate with you in good faith to investigate and remediate the Security Incident and to comply with applicable breach notification laws; and
  • Provide reasonable updates regarding the investigation and remediation of the Security Incident until resolution.

5.7 Sensitive Documents

The Service permits the collection of identity documents, tax forms, financial statements, and similar sensitive files from your contacts and Portal Users through designated secure vault features. You must have a lawful basis to collect such documents and must restrict access to persons who require it. You must not upload full payment card numbers, or any data whose storage is prohibited by law or by a contract binding on you, and you must not store government-issued identification numbers outside the designated secure vault features.

6. Data Processing

6.1 Roles

To the extent that DealStrand processes personal data on your behalf in connection with the Service, you are the data controller (or equivalent designation under applicable law) and DealStrand is the data processor (or equivalent designation). DealStrand will process personal data only in accordance with your documented instructions and as necessary to provide the Service.

6.2 Data Processing Addendum

The processing of personal data under these Terms is governed by the DealStrand Data Processing Addendum ("DPA"), which is incorporated into these Terms by reference. The DPA addresses, among other things, the scope and purpose of processing, sub-processor obligations, data subject rights, cross-border transfer mechanisms (including Standard Contractual Clauses where applicable), and audit rights.

6.3 Sub-Processors

DealStrand uses the following categories of sub-processors in connection with the Service: (a) infrastructure hosting and server-management providers (IONOS and Ploi), (b) network, security, and content delivery providers (Cloudflare, Inc.), (c) transactional email providers (Resend), (d) AI processing providers (Anthropic, PBC), and (e) payment and billing providers (Paddle.com Market Limited, which processes billing data only and does not process Customer Content). A current list of sub-processors is set out in the DPA. DealStrand will provide at least fifteen (15) days' prior notice before engaging a new sub-processor that processes Customer Content, during which time you may object in writing as described in the DPA.

6.4 CCPA Compliance

To the extent that the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, "CCPA"), applies to DealStrand's processing of personal information on your behalf, DealStrand is a "Service Provider" as defined under the CCPA. DealStrand shall not sell or share (as those terms are defined under the CCPA) personal information received from or on behalf of Customer. DealStrand shall process personal information only for the specific business purposes set forth in these Terms and the DPA.

7. Acceptable Use

You agree not to, and shall not permit any user or Portal User under your account to:

  • Use the Service for any purpose that is illegal or in violation of any applicable federal, state, local, or international law or regulation, including to facilitate fraud, money laundering, advance-fee schemes, unlicensed brokerage or lending activity, or the offer or sale of securities in violation of applicable law;
  • Upload, transmit, or store any malicious code, files, scripts, agents, viruses, worms, or other harmful or disruptive software;
  • Attempt to gain unauthorized access to any other user's account, data, or workspace, or to any systems or networks connected to the Service;
  • Reverse-engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or underlying structure of any part of the Service;
  • Use automated scripts, bots, scrapers, or other automated means to access the Service or collect data from the Service, other than through the export tools and documented integration features (such as webhooks) that DealStrand provides, without DealStrand's prior written consent;
  • Resell, sublicense, redistribute, or make the Service available to any third party, except to Portal Users as expressly permitted under your subscription plan;
  • Interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure;
  • Circumvent rate limits, access controls, authentication mechanisms, usage allowances, or other security or plan restrictions implemented by DealStrand;
  • Use the Service to develop, market, or operate a product or service that competes with or is substantially similar to the Service;
  • Use AI Features to process data that is unrelated to real estate transactions and related business activity conducted through the platform;
  • Send unsolicited commercial communications through the Service, or send any communication through the Service without a lawful basis and any consents required by law;
  • Misrepresent your identity, licensing status, or authority, including in documents generated by the Service, or use electronic signature features to obtain a signature by deception or to sign on behalf of a person without that person's authority;
  • Remove or alter proprietary notices, or use DealStrand's trademarks except as permitted by white-label features within the Service; or
  • Share account credentials with unauthorized users or exceed the number of licensed seats under your subscription plan.

DealStrand reserves the right to investigate and take appropriate action, including suspension or termination of your access to the Service, if DealStrand reasonably believes you have violated this Section 7.

8. Intellectual Property

8.1 DealStrand IP

The Service, including but not limited to its source code, object code, user interface design, visual design, features, functionality, documentation, document templates and resource guides (as distinct from the completed documents you generate from them), branding, trademarks, service marks, trade names, logos, and all related intellectual property (collectively, "DealStrand IP"), is and shall remain the exclusive property of Kerja Group LLC and is protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. Nothing in these Terms grants you any right, title, or interest in DealStrand IP, except for the limited right to access and use the Service in accordance with these Terms. White-label features permit you to display your own branding within your workspace; they do not transfer any right in DealStrand's marks or code. "DealStrand" and the DealStrand logo are trademarks of Kerja Group LLC.

8.2 IP Indemnification by DealStrand

DealStrand will defend, indemnify, and hold you harmless from and against any third-party claim, action, or proceeding alleging that the Service, as provided by DealStrand and used in accordance with these Terms, infringes or misappropriates such third party's United States patent, copyright, or trade secret rights ("IP Claim"), and will pay any damages finally awarded by a court of competent jurisdiction or agreed to in settlement. This obligation does not apply to the extent an IP Claim arises from:

  • Customer Content or any data, materials, or content provided by you or your Portal Users;
  • Your modification or alteration of the Service;
  • Your combination of the Service with products, services, or technologies not provided or approved by DealStrand, including BYOK AI providers and third-party integrations; or
  • Your use of the Service in violation of these Terms.

If the Service becomes, or in DealStrand's reasonable opinion is likely to become, the subject of an IP Claim, DealStrand may, at its sole option and expense: (a) procure for you the right to continue using the Service; (b) modify the Service to make it non-infringing without materially reducing functionality; or (c) if neither (a) nor (b) is commercially practicable, terminate the affected subscription and provide a pro-rata refund of prepaid fees for the unused portion of the subscription term.

8.3 Feedback

If you provide suggestions, ideas, or feedback regarding the Service, you grant DealStrand a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate such feedback without obligation to you.

8.4 DMCA Policy

DealStrand respects the intellectual property rights of others and expects users of the Service to do the same. In accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), DealStrand will respond to notices of alleged copyright infringement that comply with 17 U.S.C. § 512. If you believe that content available through the Service infringes your copyright, please submit a notice to our designated agent at privacy@dealstrand.com.

9. Documents and Electronic Signatures

9.1 Templates and Guides

Document templates, agreement forms, resource guides, and form libraries made available within the Service are provided as general-purpose starting points for your convenience. They are not legal advice, have not been prepared for your specific circumstances, and may not be suitable or enforceable in your jurisdiction. You are solely responsible for reviewing, customizing, and obtaining independent legal review of any document before using it.

9.2 Electronic Signatures

The Service includes native electronic signature features and may integrate with third-party electronic signature providers. Electronic signatures created through the Service are intended to satisfy the requirements of the United States Electronic Signatures in Global and National Commerce Act (ESIGN), the Uniform Electronic Transactions Act (UETA), and, where applicable, the requirements for simple electronic signatures under Regulation (EU) No 910/2014 (eIDAS). You are solely responsible for determining whether an electronic signature is legally sufficient for a particular document or transaction in the relevant jurisdiction, and whether any document requires notarization, witnessing, a qualified or advanced electronic signature, a handwritten signature, or specific disclosures.

9.3 Records

Signed documents, audit trails, and delivery records are stored in your workspace as Customer Content and are subject to Section 5.5.

10. Third-Party Services and Integrations

The Service integrates with or relies upon certain third-party services, including IONOS (hosting) and Ploi (server provisioning, management, and deployment), Cloudflare, Inc. (network, security, and content delivery), Resend (transactional email), Anthropic, PBC (AI processing), and Paddle.com Market Limited (payment processing and billing). The Service also allows you to connect third-party services of your choosing, such as webhooks, automation platforms, CRM and accounting systems, email providers, and DNS providers for custom domains. Your use of any third-party service is subject to the respective terms of service and privacy policies of that provider. DealStrand is not responsible for the availability, accuracy, security, or practices of any third-party service, and shall have no liability arising from your use of or reliance on any third-party service. DealStrand may suspend an integration that poses a security or legal risk.

11. Confidentiality

11.1 Definition

"Confidential Information" means any non-public information disclosed by one party (the "Disclosing Party") to the other party (the "Receiving Party") that is designated as confidential, marked as proprietary, or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information includes, without limitation, Customer Content, business plans, financial information, technical data, product roadmaps, customer lists, non-public pricing, and account credentials.

11.2 Obligations

The Receiving Party shall: (a) maintain the confidentiality of the Disclosing Party's Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care; (b) not use the Disclosing Party's Confidential Information for any purpose other than to exercise its rights and fulfill its obligations under these Terms; and (c) not disclose the Disclosing Party's Confidential Information to any third party except to employees, contractors, and agents who have a need to know and are bound by confidentiality obligations no less protective than those set forth herein.

11.3 Exceptions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was rightfully known to the Receiving Party prior to disclosure; (c) is rightfully received from a third party without restriction; or (d) is independently developed by the Receiving Party without use of or reference to the Disclosing Party's Confidential Information. The Receiving Party may disclose Confidential Information to the extent required by law, regulation, or court order, provided that the Receiving Party gives the Disclosing Party prompt written notice (to the extent legally permitted) and reasonable cooperation in any effort to obtain protective treatment.

11.4 Duration

The obligations of confidentiality set forth in this Section 11 shall survive termination or expiration of these Terms for a period of three (3) years, except with respect to trade secrets and Customer Content, which shall be protected for so long as they remain trade secrets or Customer Content under applicable law.

12. Service Availability and Support

12.1 Availability

DealStrand will use commercially reasonable efforts to make the Service available twenty-four (24) hours a day, seven (7) days a week, except for scheduled maintenance, updates, and events outside DealStrand's reasonable control. DealStrand does not guarantee any specific level of uptime or availability, and no service level commitment, uptime target, or service credit applies to the Service unless set out in a separate written Service Level Agreement signed by DealStrand. Periods of unavailability, whatever their cause, do not entitle you to any refund, credit, or extension of your subscription term, except as expressly provided in the Refund and Cancellation Policy.

12.2 Maintenance and Updates

DealStrand may perform maintenance, deploy updates, patches, and new features, or make changes to the Service infrastructure at any time. DealStrand will use reasonable efforts to notify you in advance of scheduled maintenance that is expected to cause material unavailability and to schedule such maintenance during off-peak hours, but is not obligated to do so, and may perform emergency maintenance without notice.

12.3 Support

Technical support is available via email at privacy@dealstrand.com and through in-product help. Support is provided on a commercially reasonable basis during DealStrand's business hours (US Eastern); response times are targets, not commitments, and may vary by subscription plan. Support does not include legal, tax, or transaction advice, administration of your DNS or third-party accounts beyond published instructions, data entry, or customization outside the Service.

12.4 Backups

DealStrand maintains regular encrypted backups of workspaces for disaster-recovery purposes. Backups are maintained for DealStrand's operational needs; they are not a guaranteed archive and are not a substitute for your own exports under Section 5.5. DealStrand does not warrant that any particular item of Customer Content can be restored from backup.

13. Limitation of Liability

13.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER PARTY SHALL BE LIABLE TO THE OTHER PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, COMMISSIONS, FEES, GOODWILL, DATA, OR BUSINESS OPPORTUNITIES (INCLUDING ANY DEAL, LOAN, OR TRANSACTION THAT DOES NOT CLOSE OR PERFORM) ARISING OUT OF OR RELATED TO THESE TERMS OR THE USE OF THE SERVICE, REGARDLESS OF THE CAUSE OF ACTION OR THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Aggregate Liability Cap

EXCEPT FOR THE OBLIGATIONS SET FORTH IN SECTION 13.3, EACH PARTY'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY CUSTOMER FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

13.3 Carve-Outs

The limitations set forth in Sections 13.1 and 13.2 shall not apply to: (a) either party's indemnification obligations under Sections 8.2 and 15; (b) liability arising from a party's willful misconduct or gross negligence; (c) DealStrand's obligations under Section 5.6 (Security Incident Notification); (d) a party's breach of its confidentiality obligations under Section 11; or (e) your payment obligations or your breach of Section 7 (Acceptable Use). For such carve-out claims, each party's aggregate liability shall not exceed two times (2x) the amount paid by Customer for the Service in the twelve (12) months immediately preceding the claim, except that no cap applies to your payment obligations or to liability that cannot be limited under applicable law.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. DEALSTRAND DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.

Without limiting the generality of the foregoing:

  • AI-generated financial analysis, calculations, projections, valuations, scores, and summaries (including but not limited to loan-to-cost, loan-to-value, debt service coverage, capitalization rate, net operating income, return calculations, document triage scores, and deal status summaries) are generated by automated systems and may contain material errors, inaccuracies, or omissions.
  • AI-generated outputs do not constitute investment advice, financial recommendations, appraisals, legal advice, tax advice, lending decisions, or professional due diligence of any kind.
  • Document templates, agreement forms, and resource guides are business forms provided for convenience and are not legal advice; DealStrand does not warrant that any document generated or signed through the Service will be valid, enforceable, or sufficient for any purpose in any jurisdiction.
  • You are solely responsible for independently verifying all AI-generated outputs against your source data, engaging qualified professionals as appropriate, and exercising your own judgment before making any business, lending, investment, or transaction decision.
  • DealStrand expressly disclaims any liability for losses or damages arising from reliance on AI-generated outputs, document templates, or resource guides.

15. Indemnification by Customer

You agree to indemnify, defend, and hold harmless Kerja Group LLC, its members, managers, officers, employees, agents, successors, and assigns from and against any and all third-party claims, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your or your Portal Users' use of the Service in violation of these Terms; (b) Customer Content, including any claim that Customer Content infringes or misappropriates a third party's intellectual property or other proprietary rights, or was collected or processed without a lawful basis; (c) your violation of any applicable law or regulation, including licensing, brokerage, lending, securities, fair-housing, and data-protection laws; (d) any transaction, agreement, referral, loan, bid, or investment that you conduct or facilitate using the Service; or (e) your breach of any representation or warranty made under these Terms.

16. Suspension and Termination

16.1 Cancellation and Termination by Customer

You may cancel your subscription or close your account at any time through Settings → Billing in your workspace, through the Paddle customer portal, or by contacting privacy@dealstrand.com. Cancellation stops future renewals; your workspace remains available until the end of the subscription period already paid for. Refunds are governed by the DealStrand Refund and Cancellation Policy. Voluntary cancellation is subject to the data export provisions of Section 5.5.

16.2 Suspension by DealStrand

DealStrand may suspend your access to the Service, in whole or in part, with reasonable prior notice (except in cases of emergency or imminent harm) if: (a) you fail to pay subscription fees after all retry attempts and the notice period described in Section 4.5; (b) DealStrand reasonably believes you are in violation of Section 7 (Acceptable Use); (c) your use of the Service poses a security risk to the Service or any third party; or (d) Paddle notifies DealStrand that your purchase has been refunded, charged back, or terminated. During any suspension, your Customer Content will be preserved for the period described in Section 5.5. DealStrand will provide notice of the suspension and the reason therefor and will restore access promptly upon resolution of the underlying cause.

16.3 Termination by DealStrand

DealStrand may terminate your access to the Service upon thirty (30) days' written notice if: (a) you materially breach these Terms and fail to cure such breach within thirty (30) days of receiving written notice; (b) you become subject to bankruptcy, insolvency, or similar proceedings; or (c) DealStrand discontinues the Service (in which case DealStrand will provide at least sixty (60) days' notice and a pro-rata refund of prepaid fees for the unused portion of the subscription term). DealStrand may terminate immediately, without a cure period, for a breach of Section 7 that cannot reasonably be cured or that creates a legal or security risk to DealStrand or other customers.

16.4 Effects of Termination

Upon termination by either party: (a) your right to access and use the Service ceases at the end of the then-current subscription period or, if earlier, the effective date of termination (subject to the data export period in Section 5.5); (b) you shall pay any outstanding fees owed through the effective date of termination; and (c) each party shall return or destroy the other party's Confidential Information in its possession, except as required by law or legitimate backup procedures.

16.5 Survival

The following Sections shall survive any termination or expiration of these Terms: 1.3 (Software Only), 5.1 (Ownership), 5.5 (Data Export and Deletion), 5.6 (Security Incident Notification), 6 (Data Processing), 8.1 (DealStrand IP), 8.2 (IP Indemnification), 8.3 (Feedback), 9.1 (Templates and Guides), 11 (Confidentiality), 13 (Limitation of Liability), 14 (Disclaimer of Warranties), 15 (Indemnification), 16.4 (Effects of Termination), 16.5 (Survival), 20 (Governing Law and Dispute Resolution), and 21 through 25.

17. Modifications to These Terms

DealStrand may modify these Terms from time to time. DealStrand will provide notice of material modifications to active subscribers via email or in-app notification at least thirty (30) days before the effective date of such modifications.

If you do not agree to material modifications, your sole remedy is to terminate your subscription prior to the effective date of the modifications, in which case you will receive a pro-rata refund of any prepaid fees for the unused portion of your subscription term, processed by Paddle.

Your continued use of the Service after the effective date of any modification constitutes your acceptance of the modified Terms. Non-material modifications (such as corrections of typographical errors, updated contact information, or organizational changes) may be made at any time without advance notice.

18. Electronic Communications

By creating an account, you consent to receive electronic communications from DealStrand, including service announcements, security alerts, administrative messages, trial and renewal reminders, billing notifications (including those sent by Paddle on DealStrand's behalf), and updates regarding changes to these Terms or the Service. You may additionally opt in to receive marketing communications. You may opt out of marketing communications at any time through your account settings or by using the unsubscribe mechanism in any marketing email. You may not opt out of transactional or service-related communications while maintaining an active account.

19. Compliance and Regulatory Matters

The Service is designed for use by real estate professionals in connection with lawful real estate transactions and related business activity. The Service is not designed for, and should not be used to process, personal data subject to the Health Insurance Portability and Accountability Act (HIPAA), the Payment Card Industry Data Security Standard (PCI-DSS), the International Traffic in Arms Regulations (ITAR), or any other specialized regulatory framework unless DealStrand has entered into a separate written agreement with you expressly authorizing such use.

You are solely responsible for ensuring that your use of the Service complies with all laws, regulations, and industry standards applicable to your business, including but not limited to real estate and mortgage licensing requirements, securities laws applicable to the solicitation of investors, anti-money laundering (AML) requirements, sanctions compliance, fair-housing and anti-discrimination laws, electronic-communication and anti-spam laws, and data protection regulations applicable in your jurisdiction.

20. Force Majeure

Neither party will be liable for any failure or delay in performing its obligations under these Terms to the extent such failure or delay results from causes beyond the party's reasonable control, including but not limited to: natural disasters, epidemics or pandemics, acts of government or regulatory authority, war or terrorism, civil unrest, internet or telecommunications infrastructure failures, power outages, or failures of third-party service providers (collectively, "Force Majeure Events"). The affected party shall provide prompt written notice to the other party and use commercially reasonable efforts to mitigate the impact and resume performance. If a Force Majeure Event continues for more than sixty (60) consecutive days, either party may terminate the affected subscription upon written notice, and Customer shall receive a pro-rata refund of prepaid fees for the unused portion of the subscription term.

21. Governing Law and Dispute Resolution

21.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

21.2 Dispute Escalation

In the event of any dispute arising out of or related to these Terms or the Service, the parties shall first attempt to resolve the dispute through good-faith negotiation between senior executives or authorized representatives of each party within thirty (30) days of written notice of the dispute. If the dispute is not resolved through negotiation, the parties shall submit the dispute to mediation administered by JAMS under its Mediation Rules before commencing litigation. Disputes concerning a specific charge, invoice, or refund shall first be raised with Paddle as Merchant of Record in accordance with Paddle's Buyer Terms.

21.3 Jurisdiction and Venue

If a dispute is not resolved through the escalation process described above, the dispute shall be resolved exclusively in the state or federal courts located in Volusia County, Florida. Each party irrevocably consents to the personal jurisdiction of such courts and waives any objection to venue.

21.4 Consumers

If you are a consumer in the European Union, European Economic Area, United Kingdom, or another jurisdiction that grants you non-waivable rights to bring claims in the courts of your place of residence or under the mandatory laws of that jurisdiction, nothing in this Section 21 deprives you of those rights.

21.5 Equitable Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent or restrain the breach or threatened breach of its intellectual property rights or confidentiality obligations, without the requirement of posting a bond or other security.

22. Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, by operation of law or otherwise, without the prior written consent of DealStrand, and any attempted assignment without such consent shall be void; provided that you may assign these Terms without consent to a successor in connection with a merger, acquisition, or sale of all or substantially all of your assets, upon written notice to DealStrand, if the successor assumes these Terms in writing. DealStrand may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, or to an affiliate, provided that the assignee agrees in writing to be bound by these Terms. Subject to the foregoing, these Terms shall bind and inure to the benefit of each party's successors and permitted assigns.

23. Severability and Waiver

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties to the greatest extent possible.

The failure of either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by an authorized representative of the waiving party. No waiver of any breach shall constitute a waiver of any subsequent breach.

24. Entire Agreement and Order of Precedence

These Terms, together with the DealStrand Privacy Notice, the Refund and Cancellation Policy, the Data Processing Addendum, any applicable Service Level Agreement, any Order Forms executed between the parties, and the order confirmation issued by Paddle, constitute the entire agreement between you and Kerja Group LLC with respect to the subject matter hereof and supersede all prior and contemporaneous agreements, representations, warranties, and understandings, whether written, oral, or implied. In the event of a conflict, the following order of precedence applies: (a) a signed Order Form or enterprise agreement, if any; (b) the Data Processing Addendum, with respect to the processing of personal data; (c) these Terms; (d) the Refund and Cancellation Policy; and (e) any other documentation.

25. General Provisions

25.1 Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed given when: (a) delivered by email to the email address associated with your account (for notices to you) or to privacy@dealstrand.com (for notices to DealStrand); or (b) sent by nationally recognized overnight courier to the address set forth in your account registration (for notices to you) or to Kerja Group LLC dba DealStrand, 386 South Atlantic, 59, Ormond Beach, Florida 32176, United States (for notices to DealStrand).

25.2 Independent Contractors

The relationship between the parties is that of independent contractors. Nothing in these Terms shall be construed to create a partnership, joint venture, agency, fiduciary, or employment relationship between the parties.

25.3 No Third-Party Beneficiaries

These Terms do not confer any rights, benefits, or remedies on any third party, including Portal Users, except as expressly provided herein.

25.4 Export Compliance

You shall comply with all applicable export control and sanctions laws and regulations of the United States and any other applicable jurisdiction in connection with your use of the Service. You represent and warrant that you are not located in, or a resident or national of, any country subject to a comprehensive U.S. government embargo, and that you are not designated on any U.S. government list of prohibited or restricted parties.

25.5 Contact

Kerja Group LLC dba DealStrand · 386 South Atlantic, 59, Ormond Beach, Florida 32176, United States · Contact: privacy@dealstrand.com · Website: https://dealstrand.com

Purchases are processed by Paddle.com Market Limited, Merchant of Record. Order, invoice, and billing inquiries: paddle.net.